Cancellation Policy

Emergency Appliance Repair Cancellation Policy

Cancellation PolicyTo ensure efficient service and scheduling, please cancel appointments at least 24 hours before the scheduled time.

How to Cancel:

  • During Business Hours: Contact us by phone at  (980)384-97-17 to confirm your cancellation directly with a team member.
  • After Hours: Please leave a detailed voicemail including your name, address, and appointment time.

Same-Day Appointments:

For same-day bookings, cancellations must be made at least 4 hours before the appointment time.

Missed or Late Cancellations:

If cancellation guidelines are not followed, a call fee will apply:

  • $85+tax

Payments for missed or late cancellations are due within 24 hours of the original appointment.

Business Hours:

Our hours may vary on holidays or for other reasons. Regular hours are:

  • Monday to Friday: from 8:00 AM to 8:00 PM

Please contact our customer service team at (980)384-97-17 for any questions or assistance.
Thank you for your understanding and cooperation.

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