Professional Expertise
Locally owned and operated, we expertly service over 90 brands of refrigerators, wine coolers, stoves, gas ranges, cooktops, wall ovens, microwaves, washers, dryers, dishwashers, ventilation hoods and other household appliances. Utilizing the skills of a quality team of trained, professional appliance repair technicians.
Each specialist is fully licensed and holds public liability insurance for your peace of mind.
High-Quality Parts And Service
We are known in the community for using high-quality parts, so all our repairs are dependable and long-lasting. In addition, all our services are backed by comprehensive parts and labour warranties, so you’ll always be assured of receiving the best possible products and quality. Backed by an excellent support staff and trucks fully equipped with the latest technology, equipment and parts, our technicians will do their best to complete your appliance repair in one service call.
MEET OUR TEAM
Roman Dihtiarov
Founder of Emergency Appliance Repair
Lead Technician
Roman Dihtiarov is a certified appliance technician with over 12 years of professional experience. Originally from Ukraine, Roman began his career working hands-on with major household appliances and refrigeration systems, building deep diagnostic expertise and a reputation for quality and precision.
Roman also holds a degree in engineering, which allows him to go far beyond standard part replacement. He specializes in complex technical repairs that require precise calculations and system modifications, such as eliminating refrigerant leaks by redesigning and adapting sealed systems when necessary. His knowledge bridges hands-on fieldwork with theoretical engineering principles, making him uniquely qualified in both diagnostics and high-level restoration.
Before immigrating to the United States, Roman worked under a formal employment contract as a technician for Helion AG, one of Switzerland’s leading solar energy companies. There, he was responsible for the installation and servicing of high-voltage solar energy systems up to 1500 volts. This international experience sharpened his technical skills, particularly in electrical safety, precision installation, and working within strict European quality standards.
In 2023, Roman relocated to the U.S. through the Uniting for Ukraine (U4U) program. He settled in North Carolina and founded Emergency Appliance Repair LLC, now serving residential and commercial clients across both North and South Carolina.
Roman is also a designated subcontractor for LG, performing factory-authorized compressor replacements, and a service partner for Dukers, providing in-warranty technical support for their commercial equipment. What sets Roman apart is his commitment to restoration over replacement. He is one of the few technicians in the region who performs component-level electronic repairs, including control board diagnostics and soldering — helping clients avoid expensive part replacements and reducing e-waste.
He is:
- EPA 608 Certified
- A BBB-Accredited Business
- A member of UASA (United Appliance Servicers Association)
- A member of Appliantology
Recognized for sustainable repair practices, engineering-level problem-solving, and customer-focused service
I do every job as if it were for my own home — with care, skill, and full responsibility. That’s the heart of this business.
Roman Dihtiarov
